距離上一篇的部落格，快一年沒寫，最近想起我的Blogger，再次回來寫一寫。
在台北當了快一年的鐵人三項教練，3月中在生日時買下了想上很久的鐵人三項教練課程，課程內容有提到如何有效地溝通，這篇比較像是筆記，說好聽點是筆記，不好聽就是把別人寫的內容翻譯成中文，哈。
當然也不全是！我還是有吸收過濾，因為這篇的原文在我的筆電Safari分頁停滯很久了（一個月半），我要把它✖️關閉，但內容又是精華，我必須記錄起來，於是就記到我的部落格唄～
原文如下：Effective Communication: The Nine C’s
- Congruency. Make sure your words, tone of voice and body language all convey the same message. If not, you will be sending a mixed message that lacks clarity.
- Concise. Remove words that do not add clarity or value to a sentence. Eliminate unnecessary modifiers.
- Clarity. Be crystal clear about what you want to achieve as a result of your communication. Know your point. There should be no ambiguity in the message. Say exactly what you mean.
- Consistency. Repeatedly expose the target audience to the same messages over an extended period of time. This will help you assert your message and assist your audience in retaining it.
- Consider Your Audience. Knowing your audience allows you to tailor your message, verbiage and tone to create a better experience for your target audience.
- Content. Content is what creates user value. In order to engage your audience, you have to deliver relevant information, and take cues from their reactions to improve your content.
- Check for Understanding. It is not enough to just deliver the message. You have to make sure the recipient understands it.
- Choose the Right Medium for the Message. Email? Voicemail? A group meeting? One-on-one? The choices are many, and the message should determine which medium you select. Choose wisely.
- Common Language. Only use slang or professional jargon if you are confident your audience can understand their meaning.
